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Support Services

Support Services

Your wellbeing is important to us. The University of Haifa is offers diverse support services to help you physically, technically and emotionally during your stay in Israel. Here’s how we can help:

Accessibility and Learning Disabilities Department

The Accessibility and Learning Disabilities Department at the University of Haifa’s Deans of Students Office helps students with learning disabilities, ADD/ADHD, medical disabilities, and physical / sensory / cognitive / emotional handicaps. Professional counselors are happy to provide counseling, academic and personal support, accommodations for tests and exams, mediation with the academic departments, and other services. To check your eligibility to department’s services, please send a request during your admissions process.

Student Dormitories

Dormitory Administration Office -The Dormitory Administration office is located in the Federman Dorms, one floor above the entrance. The House Mother’s office is located there as well. Office hours are 9:00 – 14:00, Sundays through Thursdays. The office is closed on Fridays and Saturdays. Tel: 04-824-0621

Dormitory Guard
– The dormitory guard is stationed at the entrance to the dormitories 24 hours a day, seven days a week. Tel: 04-824-0720

– Laundry rooms with washing machines and dryers are open and available for dorm residents 24 hours a day, one on the 4th floor in the Federman dorms, and one in each Talia building. Prices are posted on the machines, which accept cash or credit cards. You will need to supply your own laundry detergent.

Computer Facilities – There are a number of free computer labs with Internet connections in the dormitory facilities. The main lab is on the 6th floor of Federman, and it is open between 10:00 – 01:00 (1 am) every day, except Fridays. The labs reopen Saturday evening at 17:00. There are also smaller labs in each Talia building which are open between 17:00 – 01:00 (1 am) every evening, except Fridays. In Talia buildings 700-800, the labs are open between 10:00 – 01:00 (1 am) every day, except Fridays. The labs reopen Saturday evening at 17:00. During the daytime hours, numerous computer labs are open around campus. Wireless access is available around campus, see below.

Wireless Internet

Wireless internet connection is available at the following locations around campus:

  • Main Building: 600 floor – classes and corridors
  • 700 floor – the library and the Hecht Museum.
  • Education Building: Rooms 362, 363 and 466.
  • Rabin Building: Caf’e Aroma
  • Multi Purpose Building: Sfadia Auditorium and lobby
  • Cafeterias and Restaurants: Education building, Elite Café, Aroma Café.
  • Dorms: The Moadon area & Federman Lobby Dorm rooms
Academon Campus Bookstore

At our campus bookstore you will find books for both your academic courses and for pleasure, school supplies and appliances.
The store is open Sundays -Thursdays 8:00- 17:00 and Fridays from 8:00 – 12:30. Phone number: 04-6706122 or 04-6706114

Student Union (Agudat HaStudentim)

The Student Union is a non-profit organization aimed at tending to the welfare and needs of UHaifa students and assisting them in various aspects of their students’ life.
Student Union members receive discounts on a variety of services on and off campus.

Student Union membership cards can be purchased at the Aguda’s office in the Hatter Student Building, 3st floor.
Phone number: 04-828-8923

The Psychological Counseling Unit (Dean of Students)

This facility offers help to students with emotional struggles, learning difficulties, and provides treatment in times of crisis.
The unit is located in the Dormitories Promenade next to the “Moadon”.
Phone number: 04-8249334
Email address:
Opening hours: Sunday – Thursday: 08:30 – 16:00

The Interdisciplinary Clinical Center

The Interdisciplinary Clinical Center provides physical and mental health diagnosis, treatment and prevention services. Its professional staff includes speech, occupational, art and movement therapists, clinical and educational psychologists, psychotherapists, group facilitators, social workers, physiotherapists and health and nutrition experts.
The Center is located in the Main Building, 2nd floor.
Phone number: 04-8288622/3
Email address:
Opening hours Sunday – Thursday: 08:00 – 20:00


Students who wish to open an Israeli bank account can do so at Bank Leumi Branch 891 at Hanasi Blvd 123, Carmel Center.
To apply for a Studying Approval for opening an Israeli bank account please contact Ms. Revital Cohen by E-mail:, with the following details:

  • Full Name
  • Passport Number
  • Your Program’s full name & dates

There are four ATM machines on campus, located at the entrance to the Terrace Building, at the dorms near the Mini Market, near AROMA Café, and at Bank Yahav at the shopping arcade/ bus stops outside the Main Building.

Government Offices

Government Offices are usually open in the mornings, Sunday through Thursday. Please call them in advance to confirm their office hours.

Visa Renewal or Extension

You can renew or extend your visa at the Ministry of the Interior Affairs, located at Government House, 15 Pal Yam Street, Kiryat Hamemshala, Haifa. Bus #24 can take you there.
You will need to arrange an appointment in advance. UHaifa International’s welcome center can help you with this.

In order to renew your visa, you will need a letter from your department stating your full name and passport number, confirming that are indeed a student in that department + the exact dates (beginning & ending) of your study program.

After obtaining this letter, set a meeting with Ms. Revital Cohen from our Welcome Center to get the Hebrew letter and help you prepare for your meeting at the Ministry of Interior Affairs.
Office: Hatter Student Building, second floor, room 225
Open hours: Sunday-Thursday, 08:00 – 14:00
Tel: +972-4-8288836

Haifa Tourism Office

The Haifa Tourism Office is located at 48 Ben Gurion Ave. Opening hours: Sunday–Thursday 9:00-17:00, Friday 9:00-13:00, and Saturday 10:00-15:00 Tel. 04-853-5606, Fax: 04-853-5610,

For further information about tourist sites and activities in Haifa, see the website of the Haifa Tourism Association: